Legal · Last updated January 2025

Privacy Policy

One Leather operates https://www.oneleather.shop. This page explains what personal information we collect, how we use it, and the choices you have.

Payment data stored

None

Data sold to third parties

Never

Retention period

Up to 3 years

1

Who we are

One Leather is a leather goods retailer based in Lakshmipur, Bangladesh. Our contact email is support@mail.oneleather.shop.

2

Information we collect

Information you give us

  • Account information Name, email address, and password when you register.
  • Order information Recipient name, phone number, delivery address, and items ordered.
  • Communications Messages you send via email or any support channel.

Collected automatically

  • Session data An encrypted cookie that keeps you signed in. We do not use third-party tracking or advertising cookies.
  • Log data IP address, browser type, pages visited, and timestamps — collected for security and error monitoring.
3

How we use your information

  • Process and deliver your orders (including sharing your name, phone, and address with our courier, Pathao).
  • Send order confirmation and status emails to the address you provided.
  • Respond to customer support enquiries.
  • Detect and prevent fraud or abuse.
  • Improve the website and diagnose technical problems.

We do not sell your personal data to third parties, and we do not use it for behavioural advertising.

4

Payment information

One Leather accepts Cash on Delivery only. We do not collect or store any credit/debit card numbers or mobile banking credentials. No payment processor has access to your account data.

5

Third-party services

Pathao Courier

Receives your name, phone number, and delivery address to fulfil deliveries within Bangladesh.

Resend

Processes outbound transactional emails (order confirmation, password reset) on our behalf.

UploadThing

Stores product and category images uploaded via our admin panel. No customer data is stored here.

6

Data retention

We keep your account and order data for as long as your account exists, plus up to three years after your last order to comply with our business record-keeping obligations under Bangladesh law. You may request deletion at any time (see Section 8).

7

Data security

Passwords are hashed using a strong one-way algorithm — we never store them in plain text. All data in transit is protected by HTTPS/TLS. Our database and server infrastructure are hosted in secure, access-controlled environments.

8

Your rights

Access

Request a copy of the personal data we hold about you.

Correct

Update inaccurate information via your account settings.

Delete

Close your account and request erasure. Order records may be retained for legal purposes.

To exercise any of these rights, email us at support@mail.oneleather.shop from the address associated with your account.

9

Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal data from children.

10

Changes to this policy

We may update this policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Continued use of the website after a change constitutes acceptance of the updated policy.

11

Governing law

This privacy policy is governed by the laws of the People's Republic of Bangladesh, including the Digital Security Act 2018 and any applicable data-protection regulations.

12

Contact us

Questions or concerns? Email support@mail.oneleather.shop or write to us at:

One Leather
Chondrogonj, Lakshmipur
Lakshmipur District, Chittagong Division
Bangladesh

Privacy questions?

Reach out and we'll respond within one business day.

support@mail.oneleather.shop